Opening Doors To Great Guest Experiences

A DVD and CD-ROM training program designed to help you and your staff create the best possible experiences for your guests of all ages.

Featuring:
    Roy Underhill, Writer, Craftsman & Interpretive Expert
    Lynn Dierking, PhD, Learning Innovator & Author.

Order the Opening Doors DVD/CD-ROM

This DVD and CD-ROM set includes:

  • Practical tips and techniques for engaging and inspiring your guests
  • Video clips of live interpretation for comparison and discussion
  • Over 30 interpretive communication exercises
  • Built-in application-focused questions for group discussion or individual reflection
  • An introduction to conducting guest research with impact
  • Companion handbook, with suggestions for trainer

"This is a wonderful project that will help any museum big or small with their interpretive training. The DVD gives sites with limited training time and money some excellent, easy-to-use resources for helping improve the way we, as interpreters, engage our guests."
Rick Finch, Site Manager, Fort Meigs State Memorial, Ohio Historical Society

 
 

"The techniques offered in this DVD and CD-ROM training resource are based on innovative research. I have no doubt that this will be an invaluable resource for interpreters, and those who train them, for years to come."
Mary Kay Cunningham, Author of The Interpreters Training Manual for Museums

"With examples of training tips and techniques for individual interpreters and docents, and with strategies for trainiers, this is one training tool that is going to get a lot of use."
Dale Jones, Senior Associate, Institute for Learning Innovation